Policy

Disclaimer

Last updated: 2026-05-28

PetFlightPlan is a planning brief service. It helps organize travel preparation, but it does not replace the final requirements published by governments, veterinarians, or airlines.

Planning brief, not final authority

Every delivery is intended to help customers prepare faster, but it should not be treated as the final legal, veterinary, or airline decision for travel.

PetFlightPlan organizes planning information. Always verify final requirements with official government sources, your veterinarian, and your airline before travel.

Veterinary and legal limits

PetFlightPlan does not provide veterinary advice, medical certification, vaccination approval, or government endorsement.

The service also does not provide legal advice, customs clearance, immigration advice, or official export certification.

Airline and route variability

Airline acceptance, embargoes, dimensions, weather restrictions, and check-in rules can change independently of government paperwork requirements.

Even a correctly prepared document file may still require confirmation from your chosen airline before departure. Australia, New Zealand, Japan, Singapore, and Hong Kong are treated as high-complexity destinations that need extra official confirmation, longer timing checks, and close review of the cited sources.

Customer responsibility

Customers remain responsible for checking the final travel file, confirming exact destination requirements, and making sure the pet and owner records are accurate before departure.

If any route detail, airline, or pet circumstance is outside the supported scope, customers should seek direct guidance from the relevant official or professional source.